Family-owned heating and air business Rescue Air, is committed to doing the right thing and taking care of their customers. They wanted a broker who treated them with the same level of care they provide to their customers which led them to IMA Select. Rescue Air now has peace of mind knowing they now have a broker they can trust.
We went to IMA Select on a recommendation from our estate lawyer. Jessica Weir at IMA explained their services, patiently answered all of my questions, and there was no pressure to either go in a specific direction or to go with them. Jessica was very responsive during the entire process of transitioning all of our insurance needs away from our long time vendors, facilitated the process with these vendors, and followed up on all hiccups that occurred during the transition. We were very happy with the IMA services, as well as the knowledge and professionalism of the staff.
– Paul Lilly, Personal Lines Insurance Client
Jon Schlegel, founder, and owner of Attimo Winery talks about how he got started with winemaking in downtown Denver. He also shares his experiences from finding an insurance broker who understood all aspects related to the business as well as building relationships within IMA’s team.
Well, it seems that the lady had quite an attorney there, one who knew what the other parties were all thinking!! Kidding aside, insuring to value is important and good insurers will be running ITV calculations. Sometimes it is not an ITV issue that makes a person leave. It was a claim that an “unnamed carrier” paid that caused me to seek greener pastures. I’ve been in commercial insurance for over 30 years and gave the details of this claim to everyone I know asking their opinion. In every single case, the answer was that the carrier should NOT have paid the claim. It was an auto accident where my oldest daughter was struck in the rear by another party. Clear liability existed on the other driver, backed up by the campus police report narrative. My “former carrier” took the easy way out and paid the claim citing that the other party had filed first as the reason. WHAT???? In what liability world does filing a claim first mean you are absolved of fault? Anyway….fast forward, we moved to IMA Select and Susan is our Private Client contact. We have been THRILLED with the service and value we get for the premium paid with our carrier now. Sorry for the long post but we highly recommend IMA Select!
– Steven Woodard, CPCU, AU, personal insurance Client
North Haven Gardens has been a fixture in Dallas since 1951, and after the recent destruction from an October 2019 tornado left them without their building they found themselves with the challenge of rebuilding their business stronger than ever before. Watch as Aaron and Jon Pinus discuss how IMA Select shared values and advocacy helped them revamp their family business to pass down to the next generation.
I have so many amazing things to say about IMA Select! As a new customer, I’m very pleased with their customer service as a team. Morgan Orlando is an outstanding and thoughtful agent. She not only helped me select the most appropriate coverages for myself and my wife’ needs, but she was also very helpful getting coverages for my father. She was kind enough to send thank you note, and gift, for the referral. And has been very attentive and quick to respond since binding the policies. Christy Perrine has also been of the utmost help and counsel. She quickly and efficient helped sort out a mortgage billing issue and professionally advised me about how / when best to file a claim. Sharron Hall, was an outstanding claims advocate and offered sound advice on how best to proceed with the insurance carrier after a total loss claim. I cannot emphasize enough that if you want coverages and customer service team you can rely on, this is the place!
– Alden Wagner, Personal Insurance Client
Kelly and Hunter Newsom, owners of Industrial Pizza + Brew in Richardson, TX weren’t satisfied with their previous broker. Once they started working with IMA Select, their perception of insurance changed drastically when it came to understanding what type of coverage would be best suited in protecting them from any future financial losses. Watch Kelly and Hunter discuss how their IMA Select broker established trust in securing their most valuable asset – their family business.
I have been a client of Waldman Bros for more than 40 years, and cannot remember a time I was a client of anyone else. Waldman bros returns my calls instantly, and they are completely responsive to all requests and questions I have. Waldman Bros’ develops warm, personal, working relationships with its clients, and they have provided me with decades of first-rate service.
– Howard Rachofsky, Personal Insurance Client
Watch Kevin DeLange and Michelle Reding of Dry Dock Brewing explain why they rely on IMA Select to provide coverage for their brewing and distilling operations. An insurance change was needed when distribution changes occurred, Dry Dock leaned on IMA Select’s knowledge in the brewing and distilling market to provide the overall coverage they were looking for.
IMA Select is who I trust for our small business insurance needs, without question. Chris listened carefully to our needs and made several recommendations on ways to get the underwriters comfortable with our very unique service company. He provided good examples of things I might have overlooked and level set expectations about what market conditions look like for a new start up company. He went to the underwriters with our company’s story and found the right solution for our needs. I’m already looking forward to our renewal and providing a year’s worth of data to see what a year’s worth of growth looks like for coverage.
– Misty Lea, Business Insurance Client
Watch the video testimonial from Seth Ehrich, executive director of SOS Outreach and how IMA Select was able to bring solutions to the table unlike their previous broker. As the organization grew, a need arose around being able to provide complex services surrounding the coverage needs of SOS Outreach and IMA Select was able to not only provide those solutions, but exceed expectations along the way.